BenriBot

Terms and Conditions

Last updated: October 7th 2024

Welcome to BenriBot. These terms and conditions outline the rules and regulations for the use of BenriBot's website and services.

Acceptance of Terms

By accessing and using BenriBot, you accept and agree to be bound by these terms and conditions. If you do not agree to these terms, you may not use our website or services.

Changes to Terms

BenriBot reserves the right to modify these terms at any time. We will notify you of any changes by updating the "Last updated" data at the top of this page. You continued use of our website and services after any modifications indicates your acceptance of the new terms.

Use of Services

Eligibility

To use BenriBot, you must be at least 18 years old and capable of entering into a binding contact.

Account Registration

  • You must provide accurate and complete information during the registration process.
  • You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
  • You agree to notify us immediately of any unantuhorized use of your account.

Acceptable Use

You agree not to use BenriBot for any unlawful or prohibited activities, including but not limited to:
  • Using the service to send spam, phishing messages, or malicious content to customers.
  • Attempting to manipulate or deceive customers through the AI chatbot.
  • Attempting to gain unauthorized access to other user accounts or BenriBot's systems.
  • Using the service in a way that violates applicable consumer protection or privacy laws.

AI Chatbot and Customer Engagement

AI Chatbot Service

BenriBot provides AI chatbot services for eCommerce stores. You are responsible for ensuring that the chatbot interactions with your customers comply with all applicable laws and regulations, including consumer protection and privacy laws.

Data Processing

BenriBot processes customer data to provide chatbot and recommendation services. You must have appropriate consent from your customers for this data processing and ensure compliance with applicable data protection regulations.

Store Integration

You grant BenriBot permission to access your store data (products, orders, customer information) necessary to provide our services. You are responsible for ensuring you have the right to share this data with BenriBot.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

User Content

Ownership

You retain ownership of any content you upload or create using BenriBot. However, by uploading or creating content, you grant BenriBot a worldwide, non-exclusive, royalty-free license to use, reproduce, and display your content as necessary to provide our services.

Responsibility

You are solely responsible for the content you upload or create. BenriBot does not endorse or assume any liability for user content.

Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Termination

BenriBot reserves the right to suspend or terminate your account at any time, with or without notice, for any reason, including but not limited to violation of these terms.

Disclaimers and Limitations of Liability

No Warranties

BenriBot is provided on an "as is" and "as available" basis. We do not warrant that the service will be uninterrupted, error-free, or free from viruses or other harmful components.

Limitation of Liability

In no event shall BenriBot be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the service.

Governing Law

These terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@benribot.com.

By using BenriBot, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.