Privacy Policy

1. Introduction

Welcome to BenriBot. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services. By using BenriBot, you agree to the terms outlined here.

2. Information We Collect

Information you provide directly:

• Name, email, and company name when you sign up
• Billing details (only if you subscribe to paid plans)
• Content and configuration of chatbots you create

Information collected automatically:

• IP address and browser type
• Device information
• Pages visited and actions taken on our website
• Chatbot interaction data (logs, timestamps, message history)

3. How We Use Your Information

We use your data to:

• Provide and improve our services
• Personalize your experience
• Communicate with you (support, updates, marketing if opted-in)
• Analyze usage to improve performance and reliability
• Prevent fraud and enforce our Terms of Service

4. Data Sharing and Disclosure

We do not sell your data.

We may share your data only with:

• Service providers (e.g., hosting, analytics, payment processors) who help us operate BenriBot
• Legal authorities if required by law or to protect our rights
• Affiliated services if BenriBot merges, is acquired, or is part of a reorganization (we will notify you)

5. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Understand how you use our site
• Improve site performance and usability

You can manage cookie preferences through your browser settings.

6. Data Retention

We retain your data:

• As long as your account is active
• For a reasonable period afterward for backup, compliance, or dispute resolution

You can request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access your data
• Correct inaccurate information
• Request deletion of your data
• Object to certain processing
• Withdraw consent (where applicable)

To exercise your rights, email us at support@benribot.com.

8. Security Measures

We take reasonable technical and organizational steps to protect your data, including:

• HTTPS encryption
• Access controls
• Regular audits and monitoring

However, no method of transmission or storage is 100% secure.

9. Third-party Services

BenriBot may integrate with third-party tools (e.g., Shopify, Supabase, Vercel). These platforms may collect their own data and have separate privacy practices. We are not responsible for their policies.

10. Children's Privacy

BenriBot is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we discover that we have, we will delete it promptly.

11. Changes to This Policy

We may update this policy from time to time. If we make significant changes, we will notify you by email or on our website.

We encourage you to review this page periodically.

12. Contact Information

If you have any questions or concerns about this Privacy Policy, contact us at: